fidel.club

Simple pricing

14-day free trial. No card required.

Starter

€29/mo

billed monthly

  • 1 location
  • Up to 500 active clients
  • Kiosk PWA + QR
  • Loyalty engine (points & sessions)
  • Admin core
  • Transactional email
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Most popular

Pro

€69/mo

billed monthly

  • Up to 3 locations
  • Up to 2,000 active clients
  • Segmented campaigns with per-customer discount codes
  • Advanced analytics (RFM, cohorts, retention)
  • Priority email support
Start free trial

Business

€149/mo

billed monthly

  • Unlimited locations & clients
  • Advanced custom branding
  • API access
  • EU invoicing with VAT (Coming Q4 2026)
  • Dedicated account manager
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All plans include unlimited staff seats, branding, kiosk and analytics.

Frequently asked

Can I cancel anytime?
Yes. No lock-in, no cancellation fee. Cancel from your billing page and you keep access until the end of the paid period.
What happens to my data if I cancel?
You get a 30-day grace window and a full CSV export of clients, visits and rewards. After 30 days we permanently delete everything (GDPR).
Can I migrate from another loyalty system?
Yes. Upload a CSV of your existing clients (name, phone, email, visit count) and we import them. Free help on your first import.
Do you handle VAT and invoicing?
Business plan issues EU invoices with VAT. Starter and Pro run reverse-charge inside the EU (your accountant handles it locally).
What if I need more than 2000 customers on Pro?
When you get close to your cap we prompt an upgrade to Business. Nothing breaks, no surprise charges.