fidel.club

Honest pricing

14 days free. No card needed.

Starter

€29/mo

billed monthly

  • ✓ 1 location
  • ✓ Up to 500 active clients
  • ✓ Kiosk PWA + QR
  • ✓ Loyalty engine (points & sessions)
  • ✓ Admin core
  • ✓ Transactional email
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Most picked

Pro

€69/mo

billed monthly

  • ✓ Up to 3 locations
  • ✓ Up to 2,000 active clients
  • ✓ Segmented campaigns with per-customer discount codes
  • ✓ Advanced analytics (RFM, cohorts, retention)
  • ✓ Priority email support
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Business

€149/mo

billed monthly

  • ✓ Unlimited locations & clients
  • ✓ Advanced custom branding
  • ✓ API access
  • ✓ EU invoicing with VAT (Coming Q4 2026)
  • ✓ Dedicated account manager
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Every plan comes with unlimited staff seats, your branding, the kiosk and the analytics.

Questions I get

Can I cancel whenever?
Yes. No contract, no exit fee. Cancel from your billing page, you keep access until the paid period ends.
What happens to my data if I leave?
You get 30 days grace and a full CSV of clients, visits and rewards. After that I delete everything for good (GDPR).
Can I bring clients over from another loyalty app?
Yes. Send me a CSV of your clients (name, phone, email, visit count) and I import them. First import, I help you for free.
Do you take care of VAT and invoicing?
Business plan gets proper EU invoices with VAT. Starter and Pro run reverse-charge inside the EU (your accountant knows what to do).
What if I go past 2000 clients on Pro?
When you get near the cap I nudge you to move to Business. Nothing stops working, no surprise charge.